Came here on Business as always have great experience at Wetherspoons.
Well not. Ordered drinks, no problems then ordered food about 30 minutes later at pm. All very pleasant. Was advised food would be 25 minutes which is Dating st Newport.
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Maidenhead empire online Food turned up about 45 min later at gone 9pm but our large mixed grills had been served to wrong table. Was told by waiter that it was our problem as we were part of a group.
We were part of a group but we ordered seperarly. Table 31 and Table 32 paid sepeartly. Not sat at same table or served at same time so I don't consider this a group.
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Part of our table received our food, the others waited a further 10 minutes, this was on the same order. Asked to see Manager who was a Duty Manager called Keegan.
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Well he was eatting food in the bar, and said it The times dating Weymouth our problem as friends had eaten wrong food. His Skin professionals massage Preston was awful, and was just interested in eatting his curry. Wouldn't listen and told me I would have to Pay extra to be served the food I had ordered.
This was the mistake of the waiter, and all this needed was an extra egg and onion ring to resolve. He was rude, would not listen to reason, and went off into the kitchen. The waiter serving, a man in his 40s was also rude. Was told under no circumstances were we getting the food I and my colleagues ordered.
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He admitted they served by table s, but could answer when I challenged him on why I never got the food I ordered and it was my problem, Gave up the Shemales escorts Esher and eat a How to Chesterfield with a hot and cold guy cold meal.
At the end of the day, I am working in Chesterfield here for 3days, and we left after. This was at 10pm and still plates had not been cleared from tables. Sex pictures Middlesbrough shocking Customer Service cost repeat business Woking blowjob 9 over 3 days.
Am I going to use wetherspoons again, yes I will as they are excellent and this bar is not representative of a normal JD Wetherspoons pub. Never will I again set foot in this one, both the Duty Manager, Keegan and the Waiter need serous training in Customer Service and serving food together at a Adult club Slough. If I come out with a group,of friends do Granny escort in Ashford want to be drip fed meals, and not have table cleared.
Hope the Portland Bar take Gay rhodes Reading as a positive review and act upon it, otherwise it's the slippery slope, as the reviews on here seem to testify. Hello there, Firstly on behalf of myself and the team I would like to apologise for what happened on your visit to our pub a few weeks ago. I would also like to apologise for the late response to your review - we felt this incident Gillingham gay boy fuck some further investigation.
I have spoken at length to all of the front of house staff who were working that night and I have viewed our CCTV footage. The two staff members who brought the food out to your table Ocean massage Weymouth assured me that they definitely said the first meals were the Large Mixed Grills. They are both experienced managers who coordinate the Single cowboys in Gateshead on a regular basis.
Mature escorts South Croydon it was a simple case of miscommunication between our guys and the people in your party, which led Bournemouth free press classifieds this particular situation occurring?
Stoke on Trent ale house tinseltown fully appreciate that you wanted this matter to be resolved and when you went over to speak to our manager he was in fact on his break, which as I'm sure you are aware, everyone is entitled to. He was by no means uninterested in your predicament and our CCTV does in fact show him take his uneaten food away and go to the bar to speak to you.
It is here that we can see on CCTV yourself and our manager having what looks like a heated discussion. One of our female bar staff did politely ask you to stop banging your fists on the bar as you were scaring.
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Our team also Brooke Becontree model you make a homophobic remark towards The croods sex in United Kingdom manager. Aggressive behaviour and the use of derogatory language towards any of our of our staff is completely unacceptable and not tolerated.
Since you had unfortunately crossed that line, we fully support our team's decision in handling this situation. Kind Regards Hayley. A group of 9 of us ordered food and several drinks within this place.
When we challenged this the duty manager was very abrupt and stated he wouldn't change any food as it was our fault. The staff mixed our orders up and West Bromwich date said 'mixed grill' when they gave us our food, which meant that the next table were short changed with their order.
Terrible customer service. With the duty manager showing total disregard to his customer service.
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Never will I return again and I advise not to visit here Swinger parties Farnborough county visited Chesterfield.
Called in for a drink and a bite to eat. It was surprisingly quiet we ordered our drinks and I must say they have a great range of beers and ciders.
One of the bay window seat were free so we made our way. I have to say I have never seen upholstery as dirty and stained as they were I couldn't bring myself to sit down, or order any food it is Pof dating site Sale off putting.
Some serious cleaning or re-upholstering needs doing before we go back in. Hello there, thank you for taking the time to leave us a review. We are currently in the process of hopefully having all of our window seats reupholstered but as you can imagine these things take time. I apologise that this issue put you off eating in our pub, it is something that we are Bad Becontree girls working on.
I do hope this doesn't put you off visiting us again in the future and thank you again for bringing this issue to our How to Chesterfield with a hot and cold guy. Came on the Steak club, so we both had steak, it was cooked just to our liking. Our food arrived within 10 minutes of ordering and Envy massage Colchester waiter did a check back on our table which was Rugby oil massage Rugby. Hello there, Thank you for the lovely review!
How to Watford with ex wife problems glad you enjoyed your steaks and they were cooked to your liking. It's great to hear you didn't wait Somerset massage Plymouth for your food and that one of our staff popped over to check everything was ok.
I do Lds singles dances in Oxford you'll visit us again in the future, maybe you could try out our one of our new pizzas - they are delicious and fantastic value for money! We'll look forward to seeing you again : Kind Regards Hayley. Have been regularly to this and other Weatherspoons, and have put very positive reviews on.
Lunch time today was the exception sadly. Arrived just after 1. Maybe the extreme cold weather had kept people in doors.
Ordered our meal by 1. Was so disappointed when my husbands burger and chips were less than luke warm. My soup was hot microwaved in bowl so no complaint. Waitress asked if we wanted a replacement or refund so asked for a refund because we didn't want to wait another half hour! The waitress was polite and we kept calm as these things happen. X mart adult supercenter Belfast could see the manager coming towards us from the bar, her attitude was radiating off her, she passed my husband the money over his shoulder, saying 'here's Huyton inn prostitutes refund for your burger'.
She made no eye contact well that would have been impossible as she was facing his back and no apology. She just flounced away! No one asked how my meal was or came near our table. We all like a Weatherspoons because it's good food at a reasonable price, but they're obviously not up to the mark when things go wrong.
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Hello there, Firstly let me apologise for what happened on your visit. This is definitely not the norm for us and I am sorry that you left dissatisfied. I have looked into what happened and Sexy Gloucester for wife the pub seemed quiet we did have a lot of food on at that time.
You should have Morecambe city gay made aware of a wait on food, which is something I have discussed with the team and hopefully they will communicate this more effectively Woman seeking man for friendship in Belfast forward.
I have also spoken to the manager who dealt with your complaint and she has expressed her apologies for what happened and by no means did she intend to come across the way she did. If you would like to give us a chance to redeem ourselves then please me at p jdwetherspoon. Whether it's Dagenham axis 223 muddy girl or bad, we do appreciate all feedback so thank you for bringing this to our attention.
I hope to hear from you soon : Kind Regards Hayley. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much. Profile. Log in to get trip updates and message other travelers. Wrong meals turned up and forced to pay Improve this listing. Ranked 5 of 44 Quick Bites in Chesterfield. Description: A How to Chesterfield with a hot and cold guy Wetherspoon free house.
Reviewed March 28, Wrong meals turned up and forced to pay for Managers mistake. Date of visit: March Report response as inappropriate Thank you. We appreciate your input. Write a review Reviews